Why use a telephone answering service?
A telephone answering service ensures that your business is available 24 hours a day, including evenings, weekends and public holidays. Our professionally trained operators can answer your calls in your name any time of the day or night and your callers will never know your receptionist took the call from a remote location. This allows your business to be open later without having to employ after-hours staff and removes the need for a recorded ‘after hours’ message to callers.
Outsourcing call answering, appointments and reservation bookings, call forwarding, and message delivery, you can avoid hiring full time and give yourself additional time to focus on your highest priorities. Answering phones is the main component of a full-time receptionists’ job, so by outsourcing your calls you can begin to automate your business without adding people to the payroll.
Bringing 24 Hour Connexion in to cover the phones after-hours is a great way to “extend” your business hours and boost your customer experience.